6 Dec 2002
KnowledgeBase Patch Installation
This patch fixes problems with KnowledgeBase suggestions in a trouble ticket system in H-Sphere 2.3 RC3.
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NOTE: This fix has been included into a later patch which also introduces several other
bugfixes and can be downloaded here.
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To install the patch:
- Log into your control panel server as root.
- Change dir to the install dir
cd /root/inst
- Download the patch from: http://www.psoft.net/shiv/HSUpdate-23/KNOWLEDGE_BASE.tgz
wget http://www.psoft.net/shiv/HSUpdate-23/KNOWLEDGE_BASE.tgz
- Unpack the patch:
tar -zxf KNOWLEDGE_BASE.tgz
- Change dir to where you have unpacked the patch:
cd KNOWLEDGE_BASE
- Type 'make install' to install the patch.
- Restart Control Panel (see here for instructions).
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